If an automatic purchase-order setting is missing in Square, first confirm the exact feature, country, subscription and account permissions. A low-stock email, a suggested order and an order automatically sent to a supplier are different functions. An old screenshot or community answer does not establish which one your account supports today.
Square's current purchase-order guide documents native PO creation, emailing, edits and full or partial receiving. Its inventory-alert guide separately describes alerts based on a configured stock threshold.
Check the account before changing tools
- Identify the setting. Record the exact label and the documentation or screenshot you followed. Check its date and country.
- Confirm eligibility. Review the current PO guide's subscription and advanced-inventory requirements. Check with the account owner that the appropriate capabilities are enabled.
- Check permissions and interface. Verify inventory permissions and use Square Dashboard to compare with the app view. Device and app support can differ.
- Describe the intended automation. Do you want a stock notification, quantities added to a draft, or a supplier order sent without manual action? Ask Square support about that specific outcome.
A Square community discussion from 2024 discussed an unavailable auto-generated-PO setting. It is historical context, not evidence that the feature is unavailable to every merchant in September 2026.
For a support request, include your country, subscription, device/app, exact menu path and the missing control. Share account-specific identifiers through Square's support channel. This gives support enough context to distinguish permissions, availability and an outdated tutorial.